Vyom Shah .  

Founder & CX Director at PHRONESIS STRATEGIES

Nagpur, India


5 Connections

Customer Experience (CX) Director | Enhancing Patient Experience | Helping companies succeed by IT-driven CX solutions

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Strategy | Management Consulting | Business Advisory for SMEs

Customer Experience (CX) Solutions We provide IT-driven cutting-edge innovative solutions to enhance your CX, for: - Medical & Healthcare - Hospitality - Education - Retail - B2C Service Cos. What's in it for you: - More Sales - Increased Customer Loyalty - Brand Building - Lower Costs - Higher Profits About Us: - Customer Experience (CX) Experts - 7+ Years of successfully serving clients - 50+ Projects completed - 3+ International Projects - Billion-dollar impact created - Our Clients rate us: 9.5 / 10 Our Services: - Innovative IT-driven CX Solutions - VoC (Voice of Customer) - Customer Journey Design - Customer Engagement - CX Assessment and Monitoring Results Achieved: - Designed CX journey and created an innovative IT-driven CX solution for an upcoming 250-bed Multi-speciality Hospital in Central India - Conducted VoC and generated market insights for a large-scale Ophthalmic Institute, enabling to make a successful INR 300+ Crore investment - Through VoC and Customer Engagement, helped in Incremental Market Creation of USD 1+ Bn for a APAC-based disruptive Tech Co. - Conducted VoC for various stakeholders and redesigned CX Journey for an Educational Institute, enabling higher student intake by ~ 35% and increase in placements by ~ 20% - Helped India's Top 5 Multi-brand Tyre Retailer to expand from 3 to 9 outlets, achieve sales growth of ~ 200% in 4 years, through insights generated by VoC and CX solution

Incorporation Type

Sole Proprietorship

Year of Establishment

July 2012

Nature of Business

Service Provider / Professional Services

No. of Employees

1 - 10 People

Industry Professional Services > Management Consultancy Firms

Location(s) Nagpur (India) |

Contact us

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Key Contacts

Vyom Shah

Founder & CX Director

Admin

Addresses

Primary My Location

Head-office/Primary office

Nagpur Andhra PradeshIndia

  Get Directions
Primary My Location

Head-office/Primary office

103 Ghatate Chambers, Panchsheel Square, Nagpur Maharashtra 440012
India

  Get Directions

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About Professional Services

Professional Services: OverviewA growing base of Professional Services are part of the GlobalLinker platform. This includes business owners in the following categories —   Architects, Content Related Services, Copywriters, Design & Creative Services, Direct Selling Agency Services, Housekeeping, Legal Services, Management Consultancy Firms, Medical Services, Photography, Recreation Classes & Services, Research & Consulting Services, Security Services, Translators. GlobalLinker offers Professional Services rich opportunities to showcase their business; network with other business owners; find customers, partners and suppliers; digitise their services; benefit from a ho...

HSN Code

HSN Description

  • 998311

    Management consulting and management services including financial

  • 998321

    Architectural advisory services

  • 997222

    Building sales on a fee/commission basis or contract basis

  • 998213

    Legal documentation and certification services concerning patents

Vyom Shah

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