Customer Services & Relations (28)
145 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
190 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
192 week ago, 7 min read
211 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
219 week ago, 6 min read
250 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
253 week ago, 5 min read
A look at why you should leverage SMS to communicate with your customers.
255 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.
256 week ago, 7 min read
Find out how social media channels can be an effective medium for your customer service.