Customer Services & Relations (28)
166 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
210 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
213 week ago, 7 min read
232 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
240 week ago, 6 min read
270 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
274 week ago, 5 min read
A look at why you should leverage SMS to communicate with your customers.
275 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.
277 week ago, 7 min read
Find out how social media channels can be an effective medium for your customer service.